Billing & Plans
VOCALS offers tiered plans to fit different usage levels.
Plans
| Plan | Price | Minutes | Agents | Team Members | Concurrent Calls | Overage |
|---|---|---|---|---|---|---|
| Free | €0/mo | 100 | 1 | 1 | 1 | €0.05/min |
| Starter | €25/mo | 500 | Unlimited | 1 | 10 | €0.05/min |
| Pro | €120/mo | 3,000 | Unlimited | 5 | 15 | €0.04/min |
| Enterprise | Custom | Custom | Unlimited | Unlimited | Custom | Custom |
Managing Your Subscription
Navigate to Billing in the sidebar to view your current plan, usage, and upgrade options.
- Minutes Used: Track your monthly minute consumption with a progress bar
- Credit Balance: View remaining credits for overage charges
- Upgrade/Downgrade: Click "Upgrade" on any plan card to change your subscription via Stripe
Usage Tracking
Your usage resets monthly. Key metrics visible on the billing page:
- Minutes consumed vs. plan limit
- Calls this month
- Team members count
- Credit balance